At The Little Country Store, we are dedicated to providing you with a seamless shopping experience, which includes prompt and reliable shipping and delivery services. Please review our Shipping and Delivery Policy to understand the terms and conditions related to the shipment of your orders.

**1. Order Processing:**

1. Once your order is placed, it will undergo processing within 1 – 2 business days.
2. Orders placed after 3pm may be processed on the next business day.

**2. Shipping Methods and Costs:**

1. We use Australia Post as our primary carrier.
2. Shipping costs are determined by factors such as order weight, shipping method, and destination.
3. We will notify you if an alternative carrier/ transport option is used. 

**3. Estimated Delivery Times:**

1. Estimated delivery times are provided during checkout based on your selected shipping method and destination.
2. Please note that delivery times are approximate and may vary due to factors beyond our control, such as weather conditions or carrier delays.

**4. Tracking Information:**

1. Once your order is shipped, you will receive a confirmation email containing tracking information.
2. You can track the status of your order by entering the provided tracking number on our website or the carrier's website.

**5. Shipping Locations:**

1. We offer domestic shipping to locations across Australia.
2. Currently, we do not ship internationally. 

**6. Delivery Address:**

1. It is your responsibility to provide accurate and complete delivery information. We are not liable for any delays or non-delivery due to incorrect addresses.
2. If using PO Box, we also require a street address. 

**7. Delivery Attempts:**

1. Our carriers typically make multiple delivery attempts. If a delivery attempt is unsuccessful, a notice may be left, and you may need to arrange for re-delivery or pick-up.

**8. Delivery Delays:**

1. While we make every effort to ensure timely deliveries, we are not responsible for delays caused by circumstances beyond our control, including but not limited to weather conditions, carrier disruptions, or incorrect addresses.

**9. Damaged or Lost Items:**

1. In the rare event that your order arrives damaged or is lost in transit, please contact our Customer Service team immediately. We will assist you in resolving the issue.

**10. Signature Upon Delivery:**

1. Some orders may require a signature upon delivery. If you are not available to receive the package, the carrier's policies will apply.

**11. Change of Delivery Address:**

1. If you need to change the delivery address after your order has been shipped, additional charges may apply.

By placing an order with The Little Country Store, you acknowledge and agree to the terms outlined in this Shipping and Delivery Policy.

Last updated: 30/08/2023