Your satisfaction is our priority at The Little Country Store. We understand that sometimes a product might not meet your expectations, and we are here to assist you with our Returns Policy. 

When shopping with The Little Country Store, It is ok to change your mind. Return product within 7 days and receive a full refund or exchange. Proof of purchase is required.  

Limitations:  

• 'No change-of-mind refunds on sale items' 
• 'No change-of-mind refunds after seven days'. 

Return Guidelines: 

**1. Eligibility for Returns:**

We accept returns for most products within 30 days of your purchase. To be eligible for a return, your item must be unused, in the same condition as you received it, and where possible, in its original packaging.

**2. Non-Returnable Items:**

Certain items are non-returnable for hygiene and safety reasons. These include perishable items, and certain personal health and beauty products. Additionally, personalized or custom-made products cannot be returned unless they arrive damaged or defective.

**3. Return Process:**

To initiate a return, please follow these steps:

- Contact our Customer Service team at hello @ thelittlecountrystore.com.au  within the specified return period to request a return authorization.

- Our team will provide you with instructions on where to send the product and any required return documentation.

**4. Shipping Costs:**

If your return is due to a manufacturing defect or an error on our part, we will cover the return shipping costs. However, if the return is due to a change of mind or a non-defective reason, you will be responsible for the return shipping costs.

**5. Refund Process:**

Upon receiving and inspecting the returned item, we will notify you regarding the status of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 10 – 12 business days.

**6. Exchanges:**

If you wish to exchange an item for a different size, color, or variation, please contact our Customer Service team. Exchanges are subject to availability, and additional charges may apply.

**7. Damaged or Defective Items:**

If your item arrives damaged or defective, please contact us immediately. We will arrange for a replacement or refund, depending on your preference and product availability.

**9. Limitations:**

We reserve the right to refuse a return or charge a restocking fee if the item is not returned in its original condition or is returned after the specified return period.

Please keep in mind that our Returns Policy may be subject to change and can vary based on the specific product. For accurate and up-to-date information, please refer to the product details on our website or contact our Customer Service team.

Thank you for shopping at The Little Country Store. Your support means the world to us, and we are here to make your shopping experience as smooth and enjoyable as possible.